TERMS & CONDITIONS

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Loos Custom Homes, LLC only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy https://www.looshomes.com/privacy-policy/ regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Loos Custom Homes, LLC assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Loos Custom homes, LLC its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Loos Custom Homes, LLC’s intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant Loos Custom Homes, LLC a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information.

You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on thewebsite, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders atour sole discretion.

SMS Terms & Conditions

1. SMS Consent Communication:

The phone numbers Loos Custom Homes, LLC collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If customers consent to receive SMS messages, they may receive communications such as:

Example:

“Hello, this is a reminder of your upcoming appointment with our Warranty Manager at your home on January 9th, 2025 at 12:00pm. Reply STOP to opt out of SMS messaging at any time.”

o Follow-up messages

o Promotions or offers (if applicable)

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may send up to 10 messages per week related to appointments.

Example:

“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments.”

4. Potential Fees for SMS Messaging:

Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.

5. Opt-In Methods:

Customers may opt in to receive SMS messages via:

o By submitting an online form

6. Opt-Out Methods:

Customers can opt out at any time by replying “STOP” to any SMS message.

7. Help:

If customers are experiencing issues, they can reply with “HELP,” or you can provide them with direct assistance via a contact link or phone number.

8. Standard Messaging Disclosures:

o Message and data rates may apply.

o You can opt out at any time by texting “STOP.”

o For assistance, text “HELP” or visit our https://www.looshomes.com/privacy-policy/ and https://www.looshomes.com/terms-conditions/ pages.

o Message frequency may vary.

By checking the SMS opt-in checkbox and providing Loos Custom Homes, LLC with consent to send conversational text messages to your provided mobile phone number, I give consent to receive conversational SMS messages from Loos Homes at this mobile number. Message and data rates may apply. Messaging frequency may vary. To opt-out at any time, reply STOP. For more info, reply HELP. Check out our terms and privacy policy at https://www.looshomes.com/privacy-policy/.

Applicable law

By using this website, you agree that the laws of the State of Wisconsin, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Loos Custom Homes, LLC and you, or its business partners and associates.

Disputes

Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court of the State of Wisconsin and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify Loos Custom Homes, LLC and its affiliates and hold Loos Custom Homes, LLC harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

Limitation on liability

Loos Custom Homes, LLC is not liable for any damages that may occur to you as a result of your misuse of our website.

Loos Custom Homes, LLC reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Loos Custom Homes, LLC and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

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